22 07/10
06:01

Good After Sales Service Can Enhance The Brand Image

Most of the times we realize that the product has a bad after sales service only after we have bought the product and we encounter a problem with it. That is the reason I am very particular about buying a good branded product because I believe they will offer their customers a good after sales service. When I went to buy myself a new phone an HTC ERIS model caught the fancy of my eye. I asked the salesman at the shop to explain to me its features and he began explain to me what all I could do with the mobile. I then asked him whether the company had a service centre in the town and he replied in the affirmative. He told me that if I encountered any problem I could go online to their webpage and find help with htc eris section. There are various help topics on application, Bluetooth, power, storage, data card etc mentioned on that page. I was truly impressed with what the salesman told me so I immediately purchase the phone and now I am very happy using it.

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